Organisations often ask us how they can evaluate suppliers of backup/storage analysis and migration and we have seen different approaches to this problem. Many offerings don’t make it clear how they’re going to work or what effect they will have on your business, your staff and your systems.
By asking a few simple questions, you can unearth what’s involved in the process and how it will affect you. I’ve put together a short list of fourteen questions that should help you evaluate the offerings on the market.
1. How long does it take and how much resource is required to complete the analysis?
2. How accurate are the results of analysis?
3. How do you ensure you get a consistent point of analysis?
4. What is the impact on me and my staff?
5. What operational overhead will it cause on my system performance?
6. How do you use the information gathered to provide any real action or change, ie is it just going to provide more statistics or a real action plan?
7. Does it provide me with a TCO (total cost of ownership) or business case for selecting the upgrade options?
8. What industry or commercial metrics do you leverage to give us the results?
9. Is the analysis limited to one vendor’s products or is it vendor neutral?
10. How do you cope with multiple products in multiple data centres, across multiple geographies?
11. How you do handle analysis of common functions, done differently by different vendors?
12. How will you size and model specific new technology capabilities?
13. Does the analysis combine all data points and does it understand the dependencies and mutual requirements between both storage and backup?
14. Will you recommend a target environment bespoke to my requirements?
Are these questions useful? Let me know!