3 Tips To Find A Reliable Cloud Service Provider

Cloud computing is a new technology that is gaining immense popularity among all types of business entities. It is an IT based data backup service that provides hardware and software which can be used to access your personal or business data from anywhere in the world. Cloud computing has many benefits and some of them are listed below.

Basic skills

  • You can access cloud computing services with the basic skills you possess.
  • You are required to pay only for the services you use.
  • Cloud computing offers mass storage with security, where you can store a large quantity of personal and official data.
  • Cloud computing provides the flexibility of accessing data from anywhere.
  • As service providers update software often, you need not download tools for updation.

The different cloud computing services offered are SaaS (software as a service), PaaS (platform as a service), IaaS (infrastructure as a service) etc. There are a number of cloud computing firms in the global market who provide a variety of services. Selecting one among them is a tedious job as you have to analyze various factors like reputation, transparency, experience, performance, policies etc. Only a professional cloud service provider can satisfy all your requirements.

Here are 3 important tips to help you in selecting a reliable cloud computing service provider:

1. Services offered

It is very important to choose a cloud service provider who offers services that suit your needs. List out the requirements of your business to get a clear picture of the kind of services you expect from your service provider. Compare the services offered by different cloud computing companies before you make your decision. Depending on whether you need the services for a limited or long period, get to know their availability. Get in touch with other clients of the service provider, to find out about the quality and reliability of services. The next step here is to find out about the customer service they offer. A cloud provider can retain clients for a long time through perfect customer care. Find out if they are honest and transparent about all their dealings.

2. Portfolio

The second step is to analyze the performance of the service provider. Ask for various references to know about the clients they deal with. Refer to projects on a random basis to know about the type of cloud they provide. Look for a full fledged portfolio that contains all the details of the latest technologies they use and various kinds of services provided by them. Remember that high costs do not necessarily mean the quality of service will be good.

3. Security

Security and reliability are the most essential factors that we expect from cloud computing service providers. The cloud service provider should not disclose the data of one client to another. The cloud provider must furnish the client with all the required details before entering a deal. He must accept that he will be liable in case of any misuse of data. Ask for the information about the registration of the service, to confirm that it is governed by the law. All service providers do not have the same policies; so, go through the terms and conditions of the service provider before you take the plunge.

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Kevin Tea is a journalist and marketing communications professional who has worked for some of the leading blue chip companies in the UK and Europe. In the 1990s he became interested in how emerging Internet-based technologies could change the way that people worked and became an administrator on the Telework Europa Forum on CompuServe. With other colleagues he took part in a four year European Commission sponsored project to look at the way that the Internet could benefit remote communities. His blog is a resource for SMEs who want to use cloud computing and Web 2.0 technologies.