Most of what you’re going to find in business deals directly with strategizing. This is really a phase of business that never ends. You will strategise during the conceptual phase of your business. You will again strategise when launching your business. You strategise to traffic, to leverage your business, to get more leads and customers.
You strategise for the long-term success of your brand. In fact, there is not one single aspect of your business that doesn’t correlate directly to some strategy. To that end, you need to make sure you have the proper strategies in place, like a digital strategy.
A digital strategy is imperative for any online business. What is a digital strategy? In the context of the Internet in 2012—the social context of networking—a digital strategy is ultimately an approach that will guide your business from conception to launch and thereafter, harnessing the power of the Internet and enabling you to operate a fluent, successful business via this medium.
Now, for the big question: Do you have a working digital strategy? If you’re planning on launching an online business, then it’s obvious that you do have a digital strategy, even if you call it by another name. But whether or not it’s a working strategy is another thing entirely. Let’s look at some key tips to implement to ensure that your digital strategy is successful.
1. Position for the Evolution of the Internet
What’s trending now in the digital world? You’ll find that iPads and Smartphones and some laptops are outselling home PCs, with the former really taking off. This means that your strategy has to touch on the mobile market, and it has to do it quickly. It’s not enough to plan for a basic Internet launch; you have to plan your content for the mobile net.
2. Social Customer Relationships are Important
Digital strategising means, essentially, that you’re taking every working aspect of a normal business and are implementing it online. This also includes the customer relationships you forge. Only now, instead of dealing with them in a live format or via the phone, you’re dealing with them via social networking sites, forums, blogs, feedback on your site, etc. You have to plan to keep your bonds strong with customers.
3. Merge Your Brands in a Social Context
You can find good literature out there on personal brands compared to business brands. What you need to focus on here is merging your entire online presence into one solid network, giving it social context. Today’s digital age is a 180 from the digital age of even five years ago. Social context is incredibly important now, and you have to strategise with the fact in mind that you will need to maintain an online brand and a social presence.
4. Go as Digital as Possible
How digital did you plan on going? Your strategy here should revolve around using as much of the Internet as possible. For instance, have a live chat option on top of your email. Have a Twitter and Facebook account on top of your site’s main feedback. Have mobile and lite versions of products and downloads. Use today’s many digital options to your advantage.
5. Be Ready to Manage the Load
Strategising for the digital market means that you will have a load to manage. This means finding the right content management system and having different apps and other tools to help you plot your course. These are things you want to look into beforehand, ensuring that you’re ready for the load when it comes.
There are obviously many other digital strategising tips you can use, but the few listed above should be more than enough to get you started out in the right direction. At the end of the day, a digital strategy is just like any other strategy, only centering on the digital marketplace.