AANPM: Now, You Can See Clearly


The cost of getting network monitoring wrong can be catastrophic for a business. Not only do the immediate costs of downtime stack up, but long term expenditure on outdated or ineffective systems can result in businesses losing large sums of money frequently and unnecessarily. Finding the right solution has consistently been a headache for CIOs.

The often daunting task of seeking out the best remedy can only be compared to searching for that needle in the haystack. But, what if there was a flame that burnt down that haystack and all you were left with was a bright, shiny pin? Lack of communication between network engineers and application engineers often results in lengthy periods of time wasted pointing fingers and arguing over who’s responsibility it is, and in this modern world, time really is money. The solution, however, is quite simple, AANPM – Application Aware Network Performance Monitoring.

Implementing an AANPM solution can drastically reduce time wasted trying to locate the source of your network ‘blockage’, maximise efficiency and ultimately reduce the frustration of the end user. The end user is ultimately the priority for all engineers; in many cases the cost of downtime is dramatically underlined when this influential user group become frustrated, in turn demanding the quick and efficient resolution of network issues. However, cost is just as important. Unfit network monitoring tools are merely a drain on the business and can do more harm than good.

It’s not just time spent by IT teams actively searching for problems – from a user’s point of view the cost of downtime is quite sobering. The Ponemon Institute conducted research into how much datacentre downtime can cost from a user perspective and found that downtime can cost a whopping $5,600 every single minute. With the average reported downtime lasting around 90 minutes the results are astounding, the average incident can cost over half a million dollars.

The loss of productivity is costly – consider this quandary! Two routers are under performing. One is at a branch office, the other supporting a critical business application. AANPM helps you to see both of those problems collectively, helping you to fix the problem with most impact on the customer’s business first. That gets more users back in the game more quickly, and that, once again, saves money.

Not only do businesses and CIO’s have to contend with sporadic downtime costing large sums of money, but when the inefficient system becomes even more aged problems they consequently become more frequent and serious. In many cases the simplest answer has been to hire additional engineers or invest in more bandwidth with hardly a thought to treating the cause rather than the symptom.

The treatment, AANPM, is quite simple and results in a completely holistic view of the network, providing data that can be backdated which in turn allows engineers to inspect reoccurring past issues to create a timeline of events. A solution that captures all the data in the network and delivers intelligent analysis of that data, in presenting a portfolio of data engineers can pinpoint the cause – which in some cases may not even be the network itself.

Holistic network and application management and monitoring provides clarity to IT teams about the network and applications that run on it, making it easier to manage that complicated haystack.

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Roger Holder is currently EMEA Field Marketing Manager for Fluke Networks. Roger has tremendous industry knowledge and unique experience within IT and has extensive knowledge of SAP systems. He is a thought leader in his field, writing about key industry issues such as the requirements of network management software and the challenges of monitoring in today’s complex enterprise networks. He has particular expertise in Application Performance Management solutions, having specialised in the field since 2011.