Are You Ready For 2010?
Wolfgang Tonninger, 23/12/2009, posted in "Analysis"
Not a UC4 employee, but an external source and UC4 companion. Wolfgang Tonninger is responsible for irritation and inspiration in this blog, and secretly the blog engine. He has ...more info
Not a UC4 employee, but an external source and UC4 companion. Wolfgang Tonninger is responsible for irritation and inspiration in this blog, and secretly the blog engine. He has been working in content creation and development for 20 years, as well as writing about intelligent use of IT solutions. He thinks too much about cultural aspects of technology - sometimes offline without bad conscience. ...less info
Of course, December is always the time for predictions, especially when we are going to enter a new decade. No wonder that December also marks a time when new buzzwords are created. One of these is “UC4”. Don’t laugh! Silicon republic predicts that “UC4 is set to dominate the CIO’s agenda 2010”! You can imagine how I stumbled first when I read this headline. But seriously, what does the new year hold – besides “Unified Communication, Collaboration and Contact Centre” (UC4)?
I will not contribute to this discussion with another buzzword. I just want to predict that it will probably be above all the big year for the user. This goes close with Brian Duckering who predicts for 2010 that also “management methods shift from system-based to user-based: Managing systems has always worked just fine.
But it has gotten a lot more complicated and costly as users become more mobile and less predictable, demanding that their workspaces follow them from one device to another, seamlessly. For many this has caused a re-evaluation of what the purpose of IT actually is. The systems don’t create value for companies – the users do. Yet, the tools and methods predominantly deployed target devices, not people.”
Take a look on the still maturing virtualization market. Forrester predicts that server virtualization will grow from 10% in 2007, to 31% in 2008 to 54% in 2011. It’s a pretty impressive growth rate, of course. But actually nothing compared to the explosion the Gartner Group expects for the amount of virtualized PCs in the same period; it will more than centuplicate – from 5 Mio in 2007 to 660 Mio in 2011.
2010 will possibly be the year when the hyping technologies around virtualization will hit the front-end – where the user is waiting. This can also cause trouble – especially without transparent process management. Because “virtualization without good management is more dangerous than not using virtualization in the first place” – as Tom Bittmann, Gartner Analyst, already put it in a nutshell a year ago.
Hope you are ready for 2010!
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