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Alan has over 25 years’ experience in the information and computer technology industry, primarily in Scotland but also New Zealand and Australia. He has extensive experience in all aspects of IT and Network infrastructure from strategy, through to design, delivery and support. Alan works with clients across the public and private sectors providing expert advice on how IT can be used to deliver business benefit. Alan’s expertise covers a wide range of technologies including Data Centres, Wide Area, Local Area and Security Technologies.

Cloud Telephony: Is It For You?

Telephones and telephony were one of the first communications platforms to be widely used. For most of their 150 year life span telephony has existed as traditional hard wired, exchange based technology. In the last 10 to 15 years a radical change has taken place with advent of IP telephony (IPT) which uses internet technologies. Unified communications is the term used for the collection of separate means of communication such as telephony, video and chat. This was a big change for a long-established industry. The shift proved to be so popular that today it is predominantly only IP telephony products that are available on market. Most providers of IP telephony supply similar products, with the only differentiators being the ranges of features and reliability. As with traditional telephones...