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Bobby Shome is the Business Development Director EMEA at Centiro, leading Business Development activities across Europe. Bobby has spent more than 20 years in the supply chain and logistics area, firstly with Royal Mail UK and then with DHL across different functional roles latterly involved with the service part logistics team, where he led a global team of business development, implementation and solution consultants. Over the last decade, Bobby has been in strategic sales roles with Manhattan Associates, Oracle and SAP with focus within the retail, wholesale and consumer industries.

Online Shopping: Consumers Have Never Had It So Good, But The Pressure Is On Retailers!

UK consumers have never had it so good when it comes to home delivery, but the pressure is on retailers to juggle multiple delivery services to guarantee success at Christmas. From using cycles, motorbikes, drones, robots and even London buses to deliver items, through to one-hour delivery slots and lockers where items can be dropped off, the range of delivery and fulfilment options has increased dramatically over the past year. The UK market is leading the way, with consumers growing to expect delivery within a much shorter timescale here than in other markets around the world. This means retailers in particular must take a step back to ensure they are confident in their ability to seamlessly fulfil orders through every single channel they offer. With UK online Black Friday 2017 sales hit...