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Craig Daniel is the CEO of Craig Daniel Marketing, a digital marketing agency. Backed up by ten plus years of experience in a variety of industries, including finance, marketing, and online technology, Craig is known for his skill in transforming company’s visions and goals into tangible revenue. As an expert in advanced SEO, paid advertising, and inbound marketing he is passionate about sharing his knowledge with others and helping businesses reach their full potential.

The A-Z Of Software For New Businesses

In the midst of trying to get your business to become one of the few that succeed in its first years, it can be easy to forget some parts. Something that often slips under the radar is software; most business owners are under the impression that you have to reach a certain size before you can even entertain the idea of relying on this business software. Well, let’s debunk such a statement for good. Nowadays, software is more accessible than ever before, and through today’s post we will take a look at some of the key areas new businesses should look into. Contract management This sometimes falls into CRM software, but truth be told more companies are turning to a bespoke solution which allow for features such as automated legal forms. Admittedly, contract management might not work in all fo...

Will E-Store Chatbots Replace Human Customer Service Reps?

Is technology a friend or a foe? That’s what a lot of workers are asking these days. Some people fear the push towards automation will kill jobs. Meanwhile, others are hopeful it will increase productivity, reduce costs for consumers and transform the job market (without killing it). The truth likely lies somewhere in the middle of the debate; and is admittedly dependent upon the industries in which people are working. That being said, one industry is very excited about technological advances in artificial intelligence – ecommerce. Virtual shopping has already surpassed brick-and-mortar retail, with over half of all sales occurring online. But while physical retailers are reimagining how to recapture customer interest, e-stores are faced with their own challenges. One of which is figuring ...

How Long Until 5G?

The top of most cell phones let you know if you have service. Some phones even tell you what kind of service you have. Take a look. If you’re like most people, it says 4G, which normally means you shouldn’t have any problems placing a call or streaming a video. But what if we told you that in the very near future your phone would say 5G instead? The mobile industry is abuzz with snippets about the next generation of wireless service, especially during the Mobile World Congress in Barcelona this past March. But, the fact remains that excitement about 5G is still very much in the future tense. Although testing new 5G systems is under way, there are numerous hurdles to overcome before any of us will get to experience it for ourselves. Mobile carriers have a lot of infrastructures to install, ...

The Training Dilemma: Onsite Or Offsite?

It would be fair to say that companies have become much more open to training over recent times. Whether it’s because of more accreditations now being available to obtain, or just because companies are starting to see the value in investing in their employees this way, we’re not going to speculate. The point is that employee training is being taken very seriously. Something that companies now think about isn’t if they are going to offer training to employees, but rather how they are going to do it. Most of the major training partners, such as WestconComstor Academy, tend to offer training on both an onsite and offsite basis. Both options have their benefits and pitfalls and through this guide we will now scrutinise them in detail. The Onsite Solution Let’s start wit...