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David is responsible for the management and development of Axians’ services-led business in the UK, and has been with Axians for 11 years. His primary focus lies in the creation of differentiated value propositions for the company’s service provider and public sector clients, enabling them to leverage a competitive advantage. Previously he has been Managing Director at The Sales Advisor LTD (2001 – 2005), and Enterprise Sales Director (2005 – 2009) and Business Development Director (2009 – 2012) of Imtech ICT before taking up the position of Services Director at Axians UK.

It’s Not The Everything, It’s The People: Challenging Traditional Managed Services Partnerships

A managed service for the network requires a strong partnership. There needs to be integration; not just tools, but the right people. This reminds me of Ants and Aphids, who have a symbiotic relationship where they mutually benefit from their working bond. This is how I see a successful culture of managed services, where a partnership is formed. Managed services have grown in popularity, pretty much in line with the shifting everyday consumer mentality around signing up to services as opposed to owning or running them yourself. In the financial services sector, for example, research from PWC found that 41 per cent of those companies surveyed said they’d plan to increase spending on third-party partner security, with 47 per cent of all IT services being delivered by service providers. It’s ...