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James Patterson, Head of Business Development, Global Corporate Clients joined Transcosmos in 2007. He oversees business development and sales and marketing initiatives throughout the EMEA and APAC regions for Transcosmos IT and Customer Support Services, managing a team of sales professionals and consultants in these territories.

Top 3 Cloud Computing Trends And Their Implications For IT Support

The future of work is a “cloudy” one indeed, as cloud computing continues to be one of the hottest tech innovations that is transforming the world of business. Today, more than 79% of companies use the cloud to host workloads and infrastructures that run their business – and with good reason. Moving to the cloud has offered organisations the flexibility to scale with their target market, while paying lower costs for infrastructure. These benefits aren’t specific to any industry, but in this post, we’ll take a look at the latest trends in cloud computing and how they’ll affect the IT support industry. 1. Cloud Services Solutions & Storage Capacity Will Rise As more and more companies hop in the cloud, the cost of cloud services such as Software-as-a-Service (SaaS), Platform-as-a-Service...