Dominic Monkhouse

Dominic Monkhouse is the UK MD of managed hosting provider PEER 1. He has spent 14 years working in sales, marketing and business management within the IT sector. Prior to PEER 1, he held senior positions with Rackspace and IT support company IT Lab. Dominic is regularly interviewed by and quoted in business and technology publications including the Financial Times, Data Centre Dynamics, and Computer Business Review. Dominic has a BSc in Agricultural and Food Marketing from Newcastle and a MBA from Sheffield Business School.

Preparation Is Key To Festive Ecommerce Success

Just like any high street store, ecommerce sites need to take significant steps to prepare for a rise in product demand and consumer traffic over the Christmas period. With recent figures revealing that 72% of UK adults buy their goods online, it’s vital to consider how to make the most out of your sites during the busiest shopping period of the year. It may only be the first half of November, but...

Patience Is Not A Virtue For Online Retailers

A wise man once proclaimed, “all good things come to those who wait.” But that wise man clearly didn’t work in the hustle and bustle of online retail. In the modern world it feels like everything moves at a million miles per hour. The culture of fast food means the notion of going for dinner as an evening out is becoming a thing of the past; the evolution of communication has seen us move from car...

Is Your Ecommerce Store Hosted Safely?

Making the most of nifty web design tricks and promising a speedy checkout process to lure customers into buying from your website is all well and good, but if any element of an ecommerce site suffers a hiccup during a purchase, there’s a significant chance you’ve just lost a customer. Anyone who has paid for something online, a figure now standing at around two thirds of us in the UK, is likely t...

Anonymising Data: A New Code Of Practice

The Information Commissioner’s Office (ICO) has published a new guide for businesses to ensure that individuals’ privacy is protected when their personal data is being transferred and analysed. It stated such advice is necessary as the UK is generating more and more data, much of which is being put into the public domain for informational purposes. For example, the government’s o...

Online Retailers Set For Christmas Price War

Online retailers in the UK are gearing up for their busiest period of the year as the peak Christmas shopping period approaches, with many firms set to discount items heavily in a bid to persuade people to make web payments on their sites. The Daily Telegraph reports some companies are set to start promotions this week in order to take advantage of the expected ‘Black Friday’ rush. Thi...

Why Is Security So Crucial For E-Commerce?

Customer information, business data and payment details are all highly sensitive, confidential commodities that are traded or shared as part of an e-commerce transaction. As the popularity of shopping online continues to grow exponentially in the UK, security has become paramount, not only for retailers but for any business that operates via the internet, in an attempt to inspire trust and confide...

E-Commerce Is Changing

The last decade has seen radical changes to Britain’s buying habits. The introduction of readily available super-fast broadband, as well as the global economic recession, has had various impacts on consumer spending. The introduction of different shopping environments, combined with the increasing influence of technology in the home, means that modern gadgets, gifts and garments are desired ...

Email Is Still A Vital Communication Tool For Businesses

As the number of ways in which businesses are able to communicate continues to grow – through social channels, instant messaging and other digital mediums – the debate over the importance of email rages on. To some, email is “stuffy”, “formal” or “cumbersome”. It can be hard to filter, requiring effort to organise multiple emails into meaningful and organised units of communication. It...

How To Improve Customers’ Experience Of An eCommerce Website

In the busy 21st century, a large proportion of people no longer have the time or the inclination to physically go to the shops to buy goods. Luckily, many can now do this instead via their phone, laptop or tablet. Made ever easier via applications for portable devices, it’s little wonder that online shopping is increasing so incredibly quickly. Suffice to say, a business website is not just...

The Ins And Outs Of World-Class Data Centres

The fast-moving world of the internet and e-commerce means that the need for a high-class data centre to manage information is more important than ever. However, with so many services on the market offering physical space to store servers, it’s important to define what separates the world-class data centres from the substandard ones. Power As data centres store and manage important company d...

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