About the Author
John Lunt is the co-founder and managing director of Certero. He is primarily responsible for setting the business strategy, growing sales revenue and marketing activity, as well as the day-to-day running of the business. John is an ITIL certified expert with over 25 years blue chip experience in IT. John has overseen the design, implementation, support and management of information systems in industries such as manufacturing, retail, telecommunications, financial services, utilities and local government.
