Mark Kobayashi-Hillary is an author, blogger, and advisor on technology, globalisation and corporate change. He has written several management books, including ‘Global Services: Moving to a Level Playing Field’, ‘Who Moved My Job?’, and ‘Building a Future with BRICs’. He is a regular contributor to Silicon.com and Computer Weekly and blogs about the politics of globalisation for Reuters. Mark is a board member of the UK National Outsourcing Association and a committee member of the British Computer Society ELITE group. He has advised the United Nations on the development of the IT industry in Africa, the Indian government on service exports, and the British government on developing a hi-tech economy. Mark is a visiting lecturer on the MBA programme at London South Bank University.