Building Global Tech Companies Of The Future

What will be the defining features of successful global technology companies of the future? It’s a question that I believe all of us in the IT world must address if we are to continue forging successful businesses and expanding the possibilities of human endeavour.

Not only are the capabilities of technology changing rapidly, but so is the world in which it will be used. New markets are opening up and driving demand. Younger people, who have never known a world without computers will have completely different expectations than their aging parents.

When we consider that when NASA first sent a man to the moon it had less computational power available to it than an average Western student has in their laptop bag, we understand how vast the change has been and how inspiring the possibilities could be.

So how to harness this potential? The maxim that businesses should focus on what they are good at will still hold true. When we look forensically at their business models, the big global technology companies of today have a remarkably narrow focus. It may first appear that they have a multitude of offerings and services, but most activity stems from a few core principles. That will not change.

What will be new, however, is the need for relentless focus on collaboration. Of course technology developers have always taken a strategic approach to information sharing: Microsoft and Intel have long worked closely to develop chips and operating systems with optimal mutual functionality, for example.

But the need to collaborate is going to become the defining feature for every aspect of IT. Technology companies will therefore face a twin challenge: to maintain the internally focused effort to produce the best possible solutions and to look externally to see where partnerships and alliances may be formed.

E-commerce is perhaps the clearest example of the present. Developers of mobile telephony and payment applications are coming together to change the way that goods and services are paid for. We’ve already seen huge successes in Kenya, South Africa and India with regard to these types of schemes. New collaborative approaches are being launched in established markets in the US that effectively turn phones into credit cards.

This is real disruptive technology, changing the way that people think about established processes, and at the same time bringing a whole new group of customers and prospects into the market. The new ideas and demands that come with them will continue that process of disruption and change.

What’s more is that collaboration is going to be global. Countries that used to be referred to as emerging markets have now arrived. Other developing economies are taking their place. Old certainties about who leads the world in innovation are about to be shattered. No-one can be sure where the next solution will come from, but developers in South Korea and Brazil are as likely to avail themselves of the opportunities as those in Silicon Valley.

The underlying factor in all this is those young people with their unprecedented computational power. Members of this generation have been sharing ideas all their lives. They expect that technology is limited only by what they want. There is no science fiction for this generation: only future fact.

Therefore countries that have the right educational infrastructure, and the right attitude to developing their young people will be the ones hosting the most successful global companies. And those companies that recognise the need to engage, enable and embrace this generation and their ideas will be the successful businesses of the future.

To illustrate the point, this generation is used to having entertainment and information at its fingertips. It is fully conversant with the power of mobile technology. This is the generation that understands that mobile phones can be used as payment methods as well as cameras, and these are the entrepreneurs that understand that an iPad can be a POS device as well as a magazine reader. They don’t want to wait to make purchases or gain access to online services. They have learnt that banks aren’t infallible – and that there are plenty of alternative ways to make purchases and access goods.

All these experiences mean that this generation is transforming the way commerce operates. They are open to using the Square Card Reader, PayPal Local, MocaPay, Dwolla and FaceCash in the US, or Redecard from Brazil’s Itaú Unibanco among many, many other alternative P2P payment methods.

These services and the expected explosion in NFC-enabled mobile payments have brought the power of e-commerce back into the bricks-and-mortar stores and created a new way of paying for goods and services. When we consider the arrival of Facebook Payments and payment services from Apple, as well as Google Checkout and Google Wallet it is clear that old forms of commerce are changing fast.

There has never been a greater need for state-of-the-art payment gateway software to facilitate these hassle-free online transactions, such as that produced by Grafix Softech. Just as there has never been a better time for entrepreneurs who want to build global technology companies of the future. The trick is to take advantage of a world that is transforming itself with technology.

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Tej Kohli is an international businessman and philanthropist, with a diverse portfolio of commercial and charitable operations in the Americas, Europe, the Middle East and India. His business interests range from e-commerce and IT, to real estate and reconstructive and cosmetic surgery. The Tej Kohli Foundation supports under-privileged children in Costa Rica, and funds and promotes corneal transplants to alleviate blindness in India.

  • Paul

    There is nothing new that this blog talks about. You have regurgitated the existing information, which we already know.

  • James Burdon

    I strongly believe
    in the new age technology and its benefits we reap day and night. It
    is due to technology today which is making us more productive,
    creative and innovative at the same time. Our working patterns have
    changed and with the intervention of mobile phones, laptops and
    smart phones and tablets we are definitely becoming productive. It
    is only new age device and tools that will help us leap ahead.

  • Stela Barry

    As far as I know,
    the term disruptive technology originated from Harvard, USA by Prof
    Clayton Christensen. This type of technology is originated or
    invented out of need. For example, B&W Television were replaced
    with colour TV’s and colour TV’s now have elevated to LED TV’s
    and moving images can be viewed on your mobile phones as well. I
    reiterate that the way we have entertained ourselves via Television
    has too undergone a massive change. The change is imminent and
    further changes are happening on a day on day basis with several
    technical scientists working on research and development every day
    and spending billions of dollars on this activity.

  • Sandman Alone

    I am more worried,
    about is the threats, technology brings along. Infact, we sleep with
    these so called threat full devices, everyday. Let’s say a simple
    mobile/cellular phone, we have no idea the kind of havoc a camera
    enabled mobile phone can do to you. Rape or violent video SMS’s,
    spy cameras have an inherent quality to deflate your reputation
    first online, in no time and then to your personal life. I am
    worried about marketers, tracking user behavior especially of small
    kids and create adverts targeting them and inadvertently making them
    pawns of their own marketing agenda.

    • Para Albura

      Sandman Alone is right also

  • Julia Edick

    What about innovative technology replacing the word
    ‘disruptive’ completely. Disruptive contains a negative connotation
    whereas “innovation” does not. For example, in the 90’s I started to learn
    how to type with the good old typewriter.
    People today may not know how this machine looks, but should it
    stop these people to buy a laptop, a PC or a tablet and learn how to type?
    Even mobile phones, I can safely say that with the arrival of cell phones,
    once popular medium of communication such as postcards, inland letters and
    telegrams are not used too much, infact, they are almost extinct. FAX,
    will go out of fashion soon, because Twitter and Facebook have allowed
    people to connect, instantly. I do not know, many people using postal
    facilities today, again it does not even mean that there is no market for
    traditional postal services or their products. The products have just
    taken a different shape today. A Good read.

  • Richard Den

    True, no body knows, from where the next solution will come. Chances are
    that in years to come, there wouldn’t be just one Silicon Valley in California,
    instead several Silicon valleys will crop up across the globe. It will only
    give a fillip to infrastructural demands needed a technology to grow. With
    technology touching our lives on a day to day basis, I also anticipate higher
    role of user generated ideas and suggestions, taking center stage and a need
    based technology will evolve full throttle.
    Places like Korea, Noida, Taipei, Philippines, Gurgaon even Sri Lanka
    can be IT spots of the future.

  • Maria Reny

    True that ideas are shared today and discussed like never before. The
    question is why today? Why was this (idea sharing and discussing) never
    happened before? Did it happen and the mainstream junta (public) largely ignorant? This has happened because of
    availability of trustworthy platforms and a transparent medium called the
    web. There is also a level of
    intellectual laziness imbibed inside all of us. Do we have a lot of creative
    ideas but no one to execute them? Do we
    lack resources, who can execute such life changing ideas? Do we start off with
    an idea with full steam and not able to continue to long or we genuinely have
    no takers of our ideas? I look forward hearing from the author Tej Kohli
    himself.

  • Rahul

    When you say, right educational infrastructure and the right attitude
    will help create great successful companies of the future, I say entrepreneurs
    should be able to invest in a large scale basis and identify talent right from
    the beginning and track them forward. There are exceptionally talented people
    living and working in obscure places with no access to technology. They will
    remain hidden and their talent will never get exposed to the world. We need
    something for these people, places and community to join hands and come in
    mainstream life.

  • JemmyRick

    The other day, The Economist, September, 27 reported that The Guardian UK is suffering from subscription fall outs and that whatever digital subscriptions certainly do not support financial efficacy of running the world # 3 newspaper. Newspapers across the world, be it the daily mail, the NYT or the Times of India are facing similar problem, except that few accept it. Would I conclude that technology here is playing a disruptive role? This is true as far as slipping newspaper subscriptions are concerned. When you name P2P payment vendors like Itaú Unibanco, FaceCash, PayPal Local, MocaPay, Dwolla and Redecard, Google Checkout, Square Card Reader and Google Wallet as alternative payment medium, I see this as an opportunity for new users to change the way they buy products. Buy new, useful, fresh and creative products.

  • Jolly Piterson

    Grafix Softech helps create online transaction gateways? As mentioned in a previous comment that Google wallet has come out to facilitate online transactions in a never before experience and the upcoming FB gift feature will throw open clone like and poor quality transaction gateway? How do I contact Grafix Softech, where are you located?