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Transforming Risk Management With Connected Data

If your business has several connected devices, then you decipher the cybersecurity stress that is associated with it. The difficulties cut across the business of all sizes in different industries. To secure your data, you will require to establish cybersecurity systems for the Internet of Things (IoT) equipment. The National Institute of Standards and Technology (NIST) has attempted to simplify the process of protecting your data through their call for papers to establish data security standards that will guide the use of IoT devices. IoT risk management All the devices that are enabled to connect to the internet or other devices are fall under the Internet of Things. This includes your smartphone, Bluetooth headphones, and real-time monitoring devices. The IoT devices enhance efficiency ...

Business Marketing Done Right: Strategies That Allow You To Climb The Ladder Of Success

As a small business with limited experience in your chosen industry, managing to keep up with your competitors might seem like an implausible goal. Despite the struggles you will be faced with, reaching your desired level of success doesn’t have to involve a long and tiring process, nor that does it have to be an impossible objective. As you might already be aware, marketing plays a crucial role when it comes to expansion and development. However, not everything that used to work back in the day is equally effective in 2018, this is why you should inform yourself properly on your options, and opt for strategies that come with a promising status. Business marketing done right should involve a focus on the following courses of actions: Make social media your best friend The power of social m...

3 Call Centre Trends To Watch Out For In 2019

In reading or hearing about particular sweeping changes expected to hit the world within the next few years, you could feel as though you are practically living in a sci-fi film. Will it really be soon that surgeons are implanting chips in our brains and high-speed rail links opposite sides of the world? We can expect similarly futuristic – or, at least, what we used to deem futuristic – effects to take place in call centres. Whether you simply come into contact with a call centre for routine purposes or your business relies on one, you could notice the following changes in 2019… 1. Becoming more formidable in self-service These days, Millennials are accustomed to quickly receive data on request. There don’t need to be any humans or even any websites directly involv...

The A-Z Of Software For New Businesses

In the midst of trying to get your business to become one of the few that succeed in its first years, it can be easy to forget some parts. Something that often slips under the radar is software; most business owners are under the impression that you have to reach a certain size before you can even entertain the idea of relying on this business software. Well, let’s debunk such a statement for good. Nowadays, software is more accessible than ever before, and through today’s post we will take a look at some of the key areas new businesses should look into. Contract management This sometimes falls into CRM software, but truth be told more companies are turning to a bespoke solution which allow for features such as automated legal forms. Admittedly, contract management might not work in all fo...

3 Basic Tips To Building A Tech Startup From The Ground Up

As the tech industry continues to enjoy massive prosperity, we only see more tech startups to emerge. One thing’s for sure, businesses have begun to realize the importance of adapting to new technologies. The demand for these technologies has given rise to a new breed of entrepreneurs who are willing to share fresh ideas. Along the lines of app development and digital marketing, the market has now become an attractive venue for tech investors, millennial Silicon Valley thought leaders, and just about anyone who has a revolutionary idea to give to the world. Despite the many tools and channels, we can use to build a tech startup, there are still many roadblocks to overcome ahead. Fortunately, here’s a guide to help you get started on the right footing. 1. Realize your product first before e...

The Value Of Speech Analytics To Better Understand Your Customers

Businesses are often so focused on targeting the masses that they tend not to address the specific needs of their customers. While they know who their target audience is, the tools they have at their disposal are not sufficient to help organisations gain a comprehensive understanding of their customers. Regardless of industry, a business’s customers come in all shapes and sizes. Aside from hailing from different cultural and social backgrounds each has their own reason for contacting a business, whether it’s to follow up on a purchase, lodge a complaint, report a problem or inquire about a product or service. As the point of contact between the company and the outside world, it’s a call centre agent’s responsibility to engage customers in a way that is more responsive and provides more val...

4 Ways To Record Better Quality Audio For Business Videos

Always remember that the overall quality of your business videos is more than just the video quality alone – and the quality of the audio has a big part to play as well. Unfortunately, all too often the audio quality is ignored until it is too late to do anything about it. Not wanting to make that mistake is a good start – and if you would like to record better quality audio for your business videos there are a few ways that you can start to do so right now: 1. Record the audio separately Honestly, the best way to record high-quality audio for your business video is to record it separately. That way you can focus on the video quality when recording the video, and focus on the audio quality when recording the audio. Granted this may not always be an option, but when it is you should definit...

5 Ways Technology Is Modifying Cinematography

Technology is disrupting a lot of things and cinematography is not left behind. A lot of innovations that have transformed how cinematographers work. Innovations like Virtual Reality, motion capture, drones, high-resolution cameras, and others are changing the landscape of cinematography. In this article, we’ll look at five ways technology is modifying cinematography.   1. Virtual Reality Virtual reality makes for an awesome viewing experience. Cinematographers can now utilize virtual reality for a truly immersive experience, where the viewer is in the driver seat of the action. 2. 360 videos With 360 videos, viewers can follow a reporter as he surveys an accident scene. They can turn their heads around and take in the whole scene from a 360⁰ perspective for a better perspective. 360 camer...

How To Keep Your Business Safe From Cybercriminals

Cybercrime is still on the rise, with approximately 50% of all cyber attacks targeting small businesses. There are a few reasons why hackers are increasingly going after the little guy. Often, small businesses don’t have adequate cybersecurity. This means that while the ransom for a small business will be lower, the chances of successfully hacking the business (and getting away with it) are higher than if they target a large organisation. Small businesses also have plenty of data that hackers can use, including credit card information and personal details that can be used for fraud and identity theft. They tend to work with other small businesses, so hacking one can also be an easy stepping stone to other businesses around the same size with similar cybersecurity issues. Cybercriminals are...

How To Identify Good Care Home Software

While many care homes are still running off of written care notes and spreadsheets, there are a number of reasons to adopt care home software. Many caregivers will recognise the value of shifting to care home software, but they’re afraid of adopting bad software that gets in the way of doing their jobs. Here are a few good reasons you should consider adopting care home software and we’ll give you some tips on how to identify the right care home software for your organisation. 1. What is care home software? Care home software is simply software designed for the management of every aspect of a care home. It provides, at a minimum, a central place to store all information and documents. This includes records on each individual resident, policies and procedures that staff follow, resident care...

How To Get Into The Gaming Industry

There’s no doubt about it; the gaming industry in the UK represents a market with genuine growth potential for the future. In fact, the value of this market is set to sky-rocket during the next three years, rising from the current level of $137.9 billion to a whopping $180.1 billion by the end of 2021. This growth is not being solely driven by the capital either, with cities such as Leeds also central to its success. This location is home to Leeds Rockstar, for example, which is part of the legendary Rockstar Games corporation behind the Grand Theft Auto Franchise (which has sold a staggering 95 million units worldwide and generated more than $6 billion in global revenue). With these facts and figures in mind, it’s little wonder that the games industry in the UK remains a highly influentia...

The Importance Of Employee Time Tracking Software

Time tracking software is a tool which is used by the employees and managers in recording worked hours for billing, operations, and payroll. Generally, they are able to capture time spent on various assigned task and are used in the automation of client or payroll invoicing. They are also used to avail insights on other operations such as the tasks which tend to consume a lot of the staffs time. Owners of businesses who make use of this technology record a highly increased productivity that results in an increased amount of profit which is the ultimate bottom line of any given business. There are various benefits that are associated with time tracking software and they include better management of the task. The software ensures nothing is left out and it is done the way it should be. Here ...