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Embracing Hybrid IT: Complexities And The Skills Gap

In recent years, the adoption of cloud IT services within organisations has increased at a dramatic rate. IT departments are now subsequently facing various hurdles between integrating such cloud services and managing distributed environments. These issues have further been complicated by an increasing lack of visibility, with resources split between on-premises and cloud infrastructure services. This, combined with the ever-present need to develop new skillsets to keep pace with rapidly evolving technology trends, has presented a fresh set of challenges in the day-to-day life of IT professionals.   The Skills Gap For Hybrid IT Concerns  With 92 percent of survey respondents having implemented hybrid IT services in the past year, it’s clear that IT organisations are beginning to realise th......

Retailers Should Look To The Cloud To Power Their Wi-Fi

Which aspect of retailing has a direct impact on staff productivity, cooperation and collaboration between stores, customer experience and future product development and marketing? In-store Wi-Fi might not be the first thing to spring to mind, but it actually has a close relationship with all of these factors – and many others – which is why delivering reliable, secure and cost-effective Wi-Fi should be a major priority for retailers in multiple different vertical markets. The reality, however, is that in an environment with severe pressure on profit margins and ever-stricter regulatory frameworks, many retailers are struggling to deliver high quality Wi-Fi. But there may be a solution. Why Wi-Fi Matters Wi-Fi for retailers has two possible audiences – staff and customers. From a staff per......

Legacy Vs Cloud Vs GDPR

There are many tempting reasons for companies to consider the future of their legacy IT estate in light of the increased functionality and lower operating costs of cloud services. However, with the increased data protection requirements arising from the EU General Data Protection Regulation (GDPR) which takes effect on 25th May 2018, it is recommended that a formal risk vs. reward analysis is taken, to ensure that legislative compliance can be fully met. Legacy IT infrastructure is normally under the direct control of the organisation, perhaps hidden away in a basement or nearby data centre facility. Understandably this gives IT Managers a close relationship with their assets, and they will probably have sole responsibility for their physical and technical security. As an alternative, clou......

5 Ways Cloud Accounting Is A Boon For Startups

Entrepreneurship is being seen as a rewarding proposition but, it is equally associated with inherent risks and failures. We are not getting skeptic here, but the facts clearly suggest that only a fraction of entrepreneurs make it to the elusive rich club. Therefore, as soon as you launch your startup, you have to tick all the boxes and put every working strategy in place in order to make it successful. Accounting is one such important aspect of a business and its poor handling could lead to serious problems for you. Which is why, cloud accounting can solve your problem in this regard. Moreover, greater numbers of small businesses are now using cloud accounting to address different data security issues. What Actually Is Cloud Accounting? “Cloud Accounting” refers to software that is hosted......

How The Cloud Could Close The PCI DSS Compliance Gap

With heightened concerns around data theft surrounding credit card information, businesses that take payments either online or over the phone are obligated by law to ensure they offer customers the highest levels of data security possible. This can be achieved through compliance with the twelve requirements of the Payment Card Industry Data Security Standard (PCI DSS). However, it can be a struggle to maintain a fully PCI compliant security solution in-house.  Technology is constantly evolving, and to keep on top of this can be draining on budget and on internal resources. Having said this, another compliance challenge is that the size of the company’s Cardholder Data Environment (CDE) needs fully protecting. This is because PCI DSS compliance applies to an organisation’s entire CDE, which......

How To Improve Customer Experience With Cloud Telephony

There is a Japanese saying “Customer is God”. The customer is rather the king. For any business organisation to survive in this cut-throat competitive market the first and foremost preference should be given to enhancing customer experience. A satisfied customer is your key to success and serves as an asset to the company. With numerous companies providing similar products/services a splendid customer experience is differentiating factor which makes your company preferred choice for your customers. It facilitates customer acquisition and retention. Cloud telephony has evolved as a windfall to companies to provide unmatched customer experience. It helps the companies create a flexible and agile environment. It facilitates rapid response to the ever changing and modernising business needs. P......

Cloud Telephony: Is It For You?

Telephones and telephony were one of the first communications platforms to be widely used. For most of their 150 year life span telephony has existed as traditional hard wired, exchange based technology. In the last 10 to 15 years a radical change has taken place with advent of IP telephony (IPT) which uses internet technologies. Unified communications is the term used for the collection of separate means of communication such as telephony, video and chat. This was a big change for a long-established industry. The shift proved to be so popular that today it is predominantly only IP telephony products that are available on market. Most providers of IP telephony supply similar products, with the only differentiators being the ranges of features and reliability. As with traditional telephones......

Is Your Stuck Stack Killing Your Innovation?

OpenStack has, to an extent, become too successful for its own good. Just seven years after its inception, many users are starting to feel frustrated and inhibited in their ambitions which they thought OpenStack would help them realise. The list of companies using OpenStack now includes eBay, Paypal, Sky, Walmart, AT&T, and Bloomberg. All leaders within their respective industries, using OpenStack to help build and manage their cloud computing platforms for public and private clouds. While they have reaped the rewards of this, with benefits including reduced IT production costs, faster deployment and scalability, some are now beginning to come across problems when trying to upgrade their OpenStack platforms. As OpenStack has become a byword for business enhancement and innovation, stag......

Shine A Light On The Hidden Performance Issues In Your Business

As straightforward and obvious as it may sound, minimising delays is often the key to improving productivity. However reducing delays can be hard — especially when you consider the numerous triggers that can result in delays across an organisation.  From a business perspective, delays often arise when delivery of information is required — especially across disparate locations. To combat this, and streamline the process of accessing information, organisations are creating what is known as hybrid environments — storing data both locally and in the cloud. This allows employees to access information via connected devices, as and when they need it. But in a large company, application performance is equally important, and often overlooked: the Riverbed Application Performance Survey found that 8......

The App Economy Is Leading Business Into A New Era

In the past, when a business wanted to upgrade or improve its technology there weren’t many options. One was to buy a system that could do everything – or at least as much as possible – which often came with limitations. Or, purchase separate software products and endure the tricky process of trying to get them working together. Thankfully there’s been some big changes in the last few years. Mobile and cloud-based technologies have broken down the door. Connectivity is king. And customers are demanding it too. They now expect the same level of service, the same brand feel, and the same experience with a company no matter whether they’re communicating with staff, the website, receiving promotional emails, or paying an invoice. So it’s important that every touchpoint, from sales ......

How To Get The Most Out Of The Gig Economy

An increasing number of people are joining the ‘gig economy’ and working on a job-by-job basis, giving them the flexibility to work whenever and whenever they want. But how can the growing self-employment trend help entrepreneurs who are just starting out? The Office of National Statistics estimates there are now 4.69 million self-employed people in the UK, making up 15% of the workforce. For many entrepreneurs there will be various opportunities where tapping into the skills of a freelancer is valuable to the business, although it’s important to understand the how’s and why’s of the gig economy.  Expanding The Team For most business owners who are in the early years or just starting out, surviving on a small budget is a rite of passage. Payroll can often take up a large chunk of the fixed......

The Cloud Is Not A ‘One Size Fits All’ Solution

Hybrid cloud generally has a bad reputation – primarily because pure cloud providers like to denigrate hybrid cloud, claiming that organisations only go hybrid when they have not yet realised what cloud can do for them. This reputation, however, is both peculiar and unfair. Not only does cloud move at different speeds, but it is also driven by a number of different factors depending on particular business needs. The telecommunications industry has long had to deal with the challenges of reliability, scalability, and distribution that lie at the heart of the hybrid cloud discussion. To centralise or to distribute? Just how much of a solution needs to be on a customer’s premises? How persistent does the solution need to be? All of these are age-old questions in the development and deployment......

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