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Wearable Technologies Can Boost Employee Productivity

Wearable technologies have been found to boost employee productivity by 8.5%, experts from Goldsmiths, University of London have found. Goldsmiths have launched findings from a study analysing the impact of wearable technologies in the workplace on employee well-being, productivity and job satisfaction. Alongside news that productivity can be improved, other findings from the Human Cloud At Work (HCAW) research show that wearing wearable technologies increases job satisfaction by 3.5%. Dr Chris Brauer, lead researcher said: “These results show the potential power and application of wearable devices in the workplace from employee biometric CVs to organisational real-time executive dashboards for resource allocation. “Wearable technologies are arguably the biggest trend since tab......

Score The Goal Of Customer Success: How To Ensure Customer Loyalty

When you hear the word loyal, what comes to mind? A loyal football fan who has never missed a game in his life? Or the fan who has travelled the world to see his team play? So how can businesses ensure that their customers express the same amount of loyalty as a supporter who would go to the ends of the earth for their team? It’s by no means an easy undertaking. Indeed, a whopping 63 per cent of new customer relationship management initiatives aimed at achieving just that fail, according to a 2013 survey by Merkle Group. All this just goes to prove that, like the faithful fan, your relationships with your customers take work and devotion. Companies need to nurture their customers in order to build a successful relationship. So you need to ask yourself, would your customer come back again a......

Passwords, King Of Authentication: Long Live The King!

“When you play the Game of Thrones, you win or you die”. One thing that we have learnt from the popular TV show and books is that no one is safe on the throne for long before a younger, stronger, and more entitled claimant comes along. Passwords have been ruling the kingdom for centuries with methods going back as far as 700 BC when the Spartan military used encrypted scytales to send sensitive missives during war. Despite the historical use of passwords, the overthrowing of this form of authentication has been predicted and heralded for some time now. In fact, the death of the password has been in discussion for over a decade now. In 2004, Microsoft Chairman Bill Gates predicted the death of passwords and following on from this in 2006, claimed that the end to passwords was at sight. What......

Business Intelligence In The Cloud

The mid-tier and SME Business Intelligence (BI) industry is responding to a shift towards Cloud-based applications which are migrating from the centralised platform to individual vendor applications. However, this has created a divide between enterprise-scale and midmarket customers. Most enterprises have legacy on-premise BI platforms and look to extend rather than invest in new off-premise solutions, so the move towards Cloud-based solutions will be slower. As early adopters of Software as a Service (SaaS) and the Cloud, smaller organisations have turned to web-based applications due to their cost effectiveness. However, how will this diversification affect the market and the long-term foundations of the BI space? The Impact Of BI In The Cloud Enterprise migration to the Cloud appears to......

IT Professionals Look Online For Career Development

The importance of IT in today’s economy is universally taken for granted. The IT revolution began several decades ago, and since then there have been significant technological advances. The fight for competitive advantage, across all industry sectors, is fierce and the IT department is on the front line. It is vital for IT managers to keep pace with these developments if their businesses are to remain competitive. There are many examples of IT departments failing to provide businesses with what they need when they need it, often due to a lack of relevant skills. High-profile cases in the UK, going back more than 20 years, demonstrate that IT failures are nothing new. Classic ‘golden oldies’ include the attempt to transfer the London Stock Exchange from paper-based trading to a computerised......

Smarten Up Marketing And Brighten Up Sales With Marketing Automation And CRM

A fundamental shift in customer behaviour is presenting companies with a major challenge when it comes to winning new business. Gone are the days when buyers waited for vendors to approach them through outbound marketing, or when buyers would head straight to the shop floor to chat with a salesperson. Today, according to iMedia Connection, 93% of B2B customers turn to Internet research to begin the buying process, weighing up their options carefully and making their own well-informed decisions as to which vendors to approach. When you also consider that in a tough post-GFC business landscape, many companies are finding themselves facing the ever-present challenge of generating leads likely to convert into customers, it’s no surprise that salesforces are struggling to reach demanding target......

4 Alternative Sources Of Business Finance

It’s no secret that traditional routes to credit have, to a large extent, been clamped firmly shut for all kinds of companies, big and small, in recent years. Yet, as we all know, cash flow concerns can plague companies across all industries, including those with every reason to consider the fundamentals of their business to be perfectly sound. Thankfully, if your business is struggling to keep pace with its outgoing obligations then there are financing options available on the basis of invoices you’ve issued to client companies. 1. Invoice Discounting The easiest way to leverage funding for your company on the basis of outstanding invoices is to use invoice factoring, which is quite a simple process of raising funds through your expected earnings. Invoice discounting is preferred by large......

Social Media Tips For Less Glamorous Industries

Social media participation is beneficial to your business. Fact. Today actual updates on feeds and timelines are interspersed between the world’s hottest, and usually most beautiful products. But spare a thought for the sectors that’ll never look great in photo form: the skip contractors and washroom hygiene service providers. Or the industries deemed necessary but boring; like accountancy and financial planning. If you’re one of these companies looking to harness the power of social media, how do you gain interest and build a following if you’re not selling visually pleasing or cutting edge items? How does a less glamorous industry make its mark on social media? Your Social Strategy First things first, don’t give up. In contemporary marketing a presence on so......

Breaking The Refresh Cycle

If you manage IT in any capacity, you will be familiar with the unsettling feeling that emerges as your hardware approaches the end of standard support/warranty, or your software comes up for renewal/end of support. Sound familiar? It can be a costly, time consuming and complex activity to keep existing IT systems up to date, so it’s no wonder companies fall behind or become trapped by legacy IT when they could be using the cash and time elsewhere. Many manufacturers only offer warranties and support for a defined period, forcing customers into a cycle of decision-making: whether to go it alone, update or switch. The financial burden of being held hostage by manufacturer updates can also hold companies back. Instead of investing in propelling themselves forward or exploring new areas of gr......

Why Apple Really Wants To Buy Beats

With 2014 being the year of crazy tech acquisitions, Apple obviously doesn’t want to miss out. When Google buys Titan Aerospace or Nest, and Facebook acquires WhatsApp or Oculus VR, they are making bets on the future. Whether it’s drones, the internet of things, mobile messaging or virtual reality, each of these domains are clearly part of the future in some way and the value of buying early is not to be disrupted later. It makes at least some sense. The music business is anything but future technology. Music is no longer the key battleground. Apple won with iTunes and has dominated the industry ever since. Music is no longer a lock-in service as music streaming services are platform-agnostic meaning Beats would provide almost zero ecosystem value for Apple. This feels like mor......

Finding The Sweet Spot For High Performance Virtualised Environments

Despite the widespread interest in flash, there continues to be a surprising amount of misinformation and misunderstanding about the technology and its application. Is flash good for all workloads? Can flash be added to existing disk-based storage and produce the same effect as all-flash storage? What are the criteria to use when evaluating different flash solutions, and how can we take flash to the next level in a virtualised environment? Flash-First Storage Hits The Sweet Spot Modern workloads are IOPS hungry. Further, storage performance woes are no longer visible to just IT. Take VDI as an example. Any performance issues caused by storage affect end-users. Unless the industry continues to innovate, CIOs will be forced to buy more and more disks just to meet performance needs. In order ......

Culture Is The Most Important Factor In Achieving Success With Analytics

In new research released today, managers surveyed report that an analytics culture is the driving factor in achieving competitive advantage from data and analytics, more important than any of the other capabilities measured in the study. The report, “The Analytics Mandate,” based on results from a global survey of more than 2,000 business executives and personal interviews with over 30 senior managers, also finds that companies must continuously innovate with analytics to maintain the edge it affords. “We found that in companies with a strong analytics culture, decision-making norms include the use of analytics, even if the results challenge views held by senior management,” said David Kiron, executive editor for MIT Sloan Management Review. “This differentiates those companies from others......