Last week saw the launch of Barclays Pingit, a mobile payment app that requires no more than a mobile phone number to perform contactless transactions.
The mobile and banking industries assured us that an m-commerce infrastructure would be in place in time for the London 2012 Olympic Games; when consumers are looking set to be equipped with the mobile technology that promises to provide the ultimate Olympic experience, but does your remote working policy match up?
The majority of businesses are demonstrating a realistic attitude towards the anticipated hype of London 2012, preparing for disruption to daily business by adopting a more lenient approach to mobile working solutions. However, it is essential that all remote working solutions are supported by a standard user policy that is clear and accessible to employees.
As the consumer technology market expands, the boundaries between professional and personal use become increasingly blurred, especially as more organisations embrace Bring Your Own Device schemes (BYOD).
Remote workers are more exposed to multiple information security risks, so raising awareness of the threats is key. Olympic themed online scams and malware will continue to be rife throughout 2012, so advise employees on the simple ways in which they can protect themselves and their families.
Once your IT infrastructure is in place to support mobile workers, ensure your policy is applicable to multiple networking platforms and future software releases to avoid any doubt amongst employees. If a significant increase in online traffic could negatively impact your organisation’s ability to do business, make employees aware of any usage limitations to avoid slowing down the network and becoming exposed to risks.
Communication is crucial during busy periods, so whilst it’s essential to provide clear guidelines on the use of social media, don’t neglect to consider whether this could be the ideal channel for keeping in touch with employees working remotely.
Barclays’ revolutionary app is likely to be the first of many more advanced consumer technologies designed to enhance the user experience. Re-assessing your business continuity strategy in time for the start of the London 2012 Olympic Games should fundamentally ensure it has the capacity to be flexible in response to anticipated technical developments. Be clear with your employees and offer a complete solution that complements mobile technology and allows them the freedom to enjoy the Olympic events.