David Norfolk is Practice Leader Development and Governance (Development/Governance) at Bloor Research. David first became interested in computers and programming quality in the 1970s, working in the Research School of Chemistry at the Australian National University. Here he discovered that computers could deliver misleading answers, even when programmed by very clever people, and was taught to program in FORTRAN. His ongoing interest in all things related to development has culminated in his joining Bloor in 2007 and taking on the development brief. Development here refers especially to automated systems development. This covers technology including acronym-driven tools such as: Application Lifecycle Management (ALM), Integrated Development Environments (IDE), Model Driven Architecture (MDA), automated data analysis tools and metadata repositories, requirements modelling tools and so on.