Hosted voice expands communications and productivity

UK businesses can finally replace their old phone systems and get a far more flexible phone solution for a fraction of the cost. But it’s not just replacing one phone system for another.

With Hosted voice, you get the benefits of a fully managed phone system, which means you’ll need fewer resident experts to handle things. What’s more, Hosted voice expands communications and productivity by providing a range of advanced features and functionality. And it does so without straining your budget.

1. Lower Total Cost of Ownership

Business is more unpredictable than ever––growth one year, contraction the next. Ideally, you’d be able to secure the most advanced technologies without having to spend significant money upfront on hardware. Hosted voice makes this possible.

2. Minimal IT resource

Unlike the complex traditional phone systems that sit in a closet, Hosted Voice requires very little IT support or training to administer. You can quickly add users, delete users, enable additional features––all without additional support or staff. The reason? A simple web interface. In fact, a Hosted Voice solution is so simple and intuitive, users can manage their own features right from their computers.

3. Operating expenditure vs. capital expenditure

The last thing you want to do in this economy, or any economic climate for that matter, is spend tens of thousands of pounds on a phone system. With Hosted Voice, there are no large servers or systems to purchase. Other than phones, there are no capital expenditures to depreciate over time. Which means it comes off your books. All you have is an affordable monthly service fee that connects your business and employees to a host of capabilities that dramatically improve productivity.

4. Business continuity

Let’s assume some worst case scenarios: Your building is flooded, the erratic British weather wreaks havoc, or a fire knocks out power for miles around. Now, let’s assume you have Hosted Voice. Want to know how things would be? Business would go on uninterrupted.

Since no physical box resides on your premises – it resides in redundant and secure data centres – customers can still connect with your business because employees can work from anywhere. The reason? A web-based portal that allows you to quickly forward calls to cell phones or other phones in unaffected locations.

5. Scale up/scale down

Five year projections? Ten year projections? Frankly, for most businesses, it has become nearly impossible to make accurate predictions. It’s why you need a highly-flexible technology like Hosted Voice.

Hosted Voice is a sure way to give you the peace of mind that comes from not being constrained by a phone system that only supports a fixed number of employees and can be costly and complicated to expand. If resources become squeezed, you can quickly scale back.

On the other hand, if you open a new branch office, or need to provide remote communications, or just need to prepare for a spike in demand around the holidays, it’s quick and easy to scale up without any disruption to your business. Total flexibility. Easy to manage. Quick to deploy. Hosted Voice is a decision with only upside.

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Stephen Eveleigh is Product Marketing Manager at Star. Stephen has over five years of product marketing experience working on MPLS, security, e-mail, collaboration and unified communications propositions. He is currently responsible for taking Star’s WorkLife proposition to market, working alongside product management and sales to help contextualise the business benefits of hosted unified communications.