“According to a recent survey conducted by Vanson Bourne on behalf of UC4 Software, almost half of the 300 IT managers surveyed are planning to develop a hybrid IT environment – a blend of physical, virtual and cloud infrastructure. And two-thirds of respondents consider managing workloads in a hybrid environment challenging or very challenging.”

Talking about automation today means talking about dynamically executed end-to-end automation. That’s why serious automation efforts nowadays must consider dependencies not just between standard applications, databases, platforms and legacy applications, but also between the virtual and the real world.

According to Ken Jackson, in an article on Data Center Knowledge, that’s where Intelligent Service Automation rings in the next phase in the evolution of workload automation: “According to the UC4 survey, eight in 10 respondents say automating between hybrid environments is important or very important. Increased confidence in automation between hybrid environments would increase the use of virtualization in 84 percent of cases and increase the use of cloud computing in 81 percent of the cases.”

Companies nowadays are grids of functions, people and relations focused on business processes – and dependencies wherever you look. That’s why you need a lot of intelligence to keep processes controllable and visible. Intelligence means management – which in turn is the key to bridging. This is not about night shift jobs anymore. This is not about batch modalities. This is about the future of the cloud AND the future of automation.

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