Blacc Spot Media (https://www.blaccspot.com), an Atlanta-based development agency specialising in Web Real-Time Communications (WebRTC) technology, today announced its role in developing Chrysmo, the nation’s first and only chat app created to provide homeowners with a live connection to a handyman or professional contractor.
Chrysmo is a Do-It-Yourself (DIY) home improvement app that utilises WebRTC streaming video and voice capabilities to give homeowners instant access to experts who can provide immediate assistance with home repairs. Whether repairing a leaky faucet or installing a new thermostat, Chrysmo connects homeowners with experts and/or local contractors instantly.
Chrysmo’s platform currently supports several categories for home improvement projects including: plumbing, electrical, HVAC, appliances and home décor, with additional options being added in coming months.
Manoj Doshi, Chrysmo Founder states, “Our vision for Chrysmo is two-fold. We want to save money for homeowners and help them when they really need it, while also expanding the workforce by giving people – veterans, retirees, working professionals – a platform to earn extra money using their specialised skills on their own time.”
Since its launch, Chrysmo has recruited experts and local contractors, enabling homeowners to:
- Find the right person for their project and connect with a broad range of experts.
- Save money by avoiding high service fees and minimum call-out charges.
- Minimise stress normally associated with home improvement and DIY projects.
Chrysmo differs from other DIY and home improvement solutions such as HomeAdvisor, Porch and Angie’s List, by connecting homeowners “instantly” with experts and contractors. Whether it is a quick question or a sizable project, The Chrysmo app allows homeowners to get real-time help with home repairs and projects.
Getting started is simple. Homeowners can ask their own questions to connect directly with an expert or select from a predefined list. The platform uses Natural Language Processing (NLP) and chatbots to present the homeowner with a set choices to determine the right expert to engage.
Once homeowners are connected with an expert, they enjoy the flexibility of communicating through messaging, audio and/or live video chat, providing an experience similar to FaceTime. If the live expert is unable to help the homeowner, the expert escalates the query to a professional contractor in their area, making Chrysmo the simplest and easiest way for homeowners to get the help they need when they need it.
Founder & CEO, Lantre Barr states, “At Blacc Spot Media, we are passionate about WebRTC, we believe smart communication empowers both businesses and people to effectively communicate in new and innovative ways. Chrysmo enables consultations with live experts and contractors that provide instant, real-time assistance from the comfort of the users’ home. I’m pleased that Blacc Spot Media can be on the forefront of extending efficient, streamlined communications to new industries providing more effective ways of solving problems through enhanced communications.”
Today’s announcement comes during an exciting period for Blacc Spot Media, as several partners are set to be added to the company’s growing roster of global clients in the coming months.