Fred. Olsen Selects Nexthink To Simplify IT Operations And Enhance End-User Experience

Nexthink

Nexthink, a leader in end-user experience management, today announced that Fred. Olsen Ltd, a global business encompassing renewable energy, forest management and travel, has selected Nexthink to provide greater visibility into its IT infrastructure. By utilising IT analytics, the company aims to accurately measure the end-user experience to provide more proactive support and increase efficiency.

Fred. Olsen Limited is a UK established company headquartered in London with over 20 sites nationwide, providing support services to a network of diverse businesses globally. Its focus is primarily on renewable energy but it also has interests in energy-related activities such as shipping and offshore drilling and wind installation. The portfolio of Fred. Olsen related companies also includes forest management, Fred. Olsen Cruise Lines and Fred. Olsen Travel, worldwide holiday specialists and cruise experts. Now into its fifth family generation the company continues to grow and expand into new areas.

“With so many diverse businesses, our IT environment is increasingly complex to manage,” said Damon Impett, UK Group Head of IT, Fred. Olsen Ltd. “We were looking for a solution that could provide visibility of our infrastructure from the end-user perspective, to help us standardise our environment and increase efficiency. We had existing backend monitoring solutions that were activated once there was a problem, but with Nexthink we are able to easily identify behavioural changes and be alerted to potential problems even before end-users are aware of them.”

By combining real-time endpoint analytics and end-user feedback Nexthink helps IT improve business impact. Nexthink’s unique analytics and visualisations provide new insight and enable IT to adopt proactive operations, reduce costs and ultimately enhance end-user business productivity.

“We are proud to add Fred. Olsen Ltd to our growing portfolio of customers,” said Steven Little, Country Manager Northern Europe at Nexthink. “Nexthink’s end-user experience management provides real-time reporting and actionable intelligence to enable the IT team to have a positive impact on end-user productivity by being more informed, more agile and more proactive.”

About Nexthink

Nexthink is a leader in end-user experience management from the endpoint. The company’s solutions combine real-time endpoint analytics and end-user feedback, through unique analytics and visualisations to provide new insight and enable IT to be more proactive, reduce costs and enhance end-user productivity. Its endpoint analytics provide essential visibility for IT governance. Nexthink, which serves Global 5,000 organisations, is a privately held company headquartered in Lausanne, Switzerland, with operations in the US, Europe, Middle East and Asia Pacific. Nexthink is a registered trademark of Nexthink S.A. To learn more, visit http://www.nexthink.com.

About Fred. Olsen Limited

Established in the UK in 1963 Fred. Olsen Ltd.’s business interests primarily focus on renewable energy. Forest management and travel interests also feature in our portfolio. Based in the UK, but operating globally our brands aim is to build a reputation based on innovation, service and dependability. With origins traced back to 1848, three Norwegian brothers embarked on an international shipping business.

Subsequent growth and diversification sees the organisation consisting of public companies, based in Norway, and Fred. Olsen Ltd. based here in the UK. Now in the 5th generation of family, Fred. Olsen related companies cover mostly energy related activities such as shipping, floating production, offshore drilling and renewable energy, but also cruise, media, real estate and venture capital.

Nexthink

Nexthink is a leader in end-user experience management from the endpoint. The company’s solutions combine real-time endpoint analytics and end-user feedback, through unique analytics and visualisations to provide new insight and enable IT to be more proactive, reduce costs and enhance end-user productivity. Its endpoint analytics provide essential visibility for IT governance. Nexthink, which serves Global 5,000 organisations, is a privately held company headquartered in Lausanne, Switzerland, with operations in the US, Europe, Middle East and Asia Pacific. Nexthink is a registered trademark of Nexthink S.A.