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Chatbot Trends And Advances For 2018

The new year isn’t even here upon us, but already big plans are in the pipe for chatbots in 2018. Check out how the landscape will change for businesses and users, as the chat market looks set to go increase the volume to loud. Twitter Ups Its Bot Interactions Late breaking news for 2017 comes from Twitter updating its API to make chatbots a greater part of the tweeting equation for enterprises. It already offered some direct message features via DM cards for brand interactions to try and compete with Facebook’s Messenger, but from January 15 2018, new elements will enable developers to create improved conversations. By adding a more natural language feel to them for direct messages, it allows bots to take over the DM chat and for users to feel like they are part of a conversation. With th...