The Desk Is Dead! Long Live The Desk!

Long Life The Desk

Over two thirds of British workers are increasingly feeling the pressure to be more productive in the working environment, as a result of the increase in the use of smart devices. This is according to the latest research.

With over 70 per cent of the sample of UK workers stating that they are now using their smart device every day, a staggering 65 per cent claimed that they are feeling more pressure to be more productive when they are mobile working. Yet ironically, only 38 per cent felt that they had seen significant increases in personal productivity as a result of using either a smart phone or device.

The rise in the use of smart devices has however, failed to make a substantial dent in the role of the office as the mainstay of productivity. Just under 50 per cent of those questioned stated that they were more productive in the office than either at home (28 per cent) or while on the move (13 per cent).

Despite the increase in the use of smart devices, businesses appear sluggish in adapting to this new way of working. Only 16 per cent of the sample stated that their employer had a clearly defined and well-publicised policy on the use of devices, while 26 per cent claimed to be working on such a code, and an alarming 28 per cent stated that they did not intend developing one.

It is evident employees feel the positive effects of being increasingly connected, despite the pressure over productivity expectations, it is vital organisations respond, adapt to, and harness this newfound mobile mentality. According to the research, 58 per cent of the sample felt that their own personal productivity would be enhanced if job-role specific mobile apps were developed for them.

If, for example, a sales force or customer service team uses a CRM tool, they need to have full access to this when they are on the move. Access to these resources – via hosted (cloud) business-focused applications – will allow employees and businesses to effectively harness the increased levels of productivity that mobile working can offer.

As there is a smartphone in almost every pocket, and a tablet in almost every bag, technology has become ingrained into our daily lives. A workforce that operates with mobile devices will raise employee satisfaction and ensure you can attract and retain the best talent, while simultaneously helping your business reach its goals.

Paul Thomas

As Vice President of EMEA Sales, Paul Thomas leads and drives Aspect Software's sales, pre-sales and marketing activity. Paul has over 20 years' experience in telecommunications and contact centre technologies specialising in multi-channel communications and speech automation. During this time he has held a variety of sales management positions for sales across EMEA including Nuance communications, Aculab and HP covering many industry sectors, including mobile carriers and large brand enterprise customers. Paul takes an end-to-end view of all solutions with a passion for successful customer implementations, while providing a true customer obsession experience. Paul graduated from University of Reading with a degree in Electrical and Electronic engineering.