Why Patients Will Become Irrelevant To The NHS
Ian Gotts, 26/07/2010, posted in "Analysis"
Ian Gotts is CEO and Chairman of Nimbus Partners, an established and rapidly growing global software company, headquartered in the UK. He is a very experienced senior executive and ...more info
Ian Gotts is CEO and Chairman of Nimbus Partners, an established and rapidly growing global software company, headquartered in the UK. He is a very experienced senior executive and serial entrepreneur, with a career spanning 25 years. Ian has co-authored a number of books including “Common Approach, Uncommon Results”, published in English and Chinese and in its second edition, "Why Killer Products Don't Sell" and books covering Cloud computing from the perspective of both the prospective buyer, and the software vendor. Having begun his career in 1983 as an engineer for British Rail, Ian then spent 12 years at Accenture (nee Andersen Consulting) specialising in the project management of major business critical IT projects. During this time, he spent two years as an IT Director, seconded to the Department for Social Security (DSS), with a department of over 500 and a budget responsibility of 40 million pounds. ...less info
The current Government is determined to make yet more changes to the NHS which are set put in the NHS White Paper, Equity and excellence: Liberating the NHS. It sets out the Government’s long-term vision for the future of the NHS.
One sentence in the exec summary has put fear in those of us who understand the challenges of managing change in any organisation:
empower and liberate clinicians to innovate, with the freedom to focus on improving healthcare services
Our GPs have spent 7 years training to save lives and improve people’s health. But the White Paper sets out a target that 80% of NHS budget will be in their hands by 2013. A letter in The Independent puts the concern very succintly:
“Who is going to treat our aches and pains now that our GPs are to manage change within the NHS? Those GPs foolish enough to seize this baton will soon find that Change Management is a beast that devours ever more of their time. Patient care will become an irritating intrusion into their busy lives.Sir Humphrey will give a wry smile; he, as we all know, had always been of the view that patients were an impediment to the smooth running of the health service.
Peter Martin, Muir of Ord, Ross-shire”
Perhaps a copy of my book Common Approach, Uncommon Results would be useful reading for GPs? It explains who to drive the adoption of change across corporations. But then again probably it is better that I send a copy to Andrew Landsley – instigator of the White Paper – to get him to understand the profound implications of his approach – or in the words of Sir Humphrey – “a very courageous decision”.
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