Comments on: Will BTM Replace Your Existing Monitoring Tools? http://www.businesscomputingworld.co.uk/will-btm-replace-your-existing-monitoring-tools/ IT Thought Leadership Thu, 31 Mar 2011 19:09:30 -0400 http://wordpress.org/?v=2.8.4 hourly 1 By: Stephen Burton http://www.businesscomputingworld.co.uk/will-btm-replace-your-existing-monitoring-tools/comment-page-1/#comment-5204 Stephen Burton Fri, 25 Jun 2010 12:22:49 +0000 http://www.businesscomputingworld.co.uk/?p=1656#comment-5204 My opinion is that many monitoring tools in the past were simply used in "fire fight" scenarios as and when issues surfaced in production environments where business pain became real and tangible. The pulse on business impact was more often than not from end users and the executives who demanded things be put right asap. The problem is that customers can only be pro-active and sense business impact if their monitoring tools are enabled 24x7 in production. This is not a trivial task and requires a different approach. Think of BTM tools as a lightweight version of APM tools that expands its visibility from a few tiers to every tier for a given application. BTM may not collect the depth of data in each respective tier to resolve the issue immediately but it provides significant visibility of how every tier services each business transaction. The more visibility you have the more you can pro-actively sense, alert and isolate business impact when tiers fail or have issues. It also means you don't have to deploy traditional monitoring solutions everywhere that are more intrusive and burdensome to configure and implement. In summary, BTM enables customers to identify & isolate pain so they can resolve pain more efficiently with existing monitoring solutions. Customers see this and do generally not replace existing monitoring solutions unless they are shelfware. My opinion is that many monitoring tools in the past were simply used in "fire fight" scenarios as and when issues surfaced in production environments where business pain became real and tangible. The pulse on business impact was more often than not from end users and the executives who demanded things be put right asap. The problem is that customers can only be pro-active and sense business impact if their monitoring tools are enabled 24×7 in production. This is not a trivial task and requires a different approach.

Think of BTM tools as a lightweight version of APM tools that expands its visibility from a few tiers to every tier for a given application. BTM may not collect the depth of data in each respective tier to resolve the issue immediately but it provides significant visibility of how every tier services each business transaction. The more visibility you have the more you can pro-actively sense, alert and isolate business impact when tiers fail or have issues. It also means you don't have to deploy traditional monitoring solutions everywhere that are more intrusive and burdensome to configure and implement.

In summary, BTM enables customers to identify & isolate pain so they can resolve pain more efficiently with existing monitoring solutions. Customers see this and do generally not replace existing monitoring solutions unless they are shelfware.

]]> By: Charley Rich http://www.businesscomputingworld.co.uk/will-btm-replace-your-existing-monitoring-tools/comment-page-1/#comment-812 Charley Rich Mon, 30 Nov 2009 16:09:47 +0000 http://www.businesscomputingworld.co.uk/?p=1656#comment-812 Another take on this would be to consider how the Business Transaction Management system interacts with your existing monitoring tools. We don't need YAS (yet another silo). An encompassing view that can be referred to us as Business Transaction Performance (also defined in Wikipedia <a href="http://en.wikipedia.org/wiki/Business_Transaction_Performance)" rel="nofollow">http://en.wikipedia.org/wiki/Business_Transaction...</a> describes how you can integrate both an operational and transactional view of your IT infrastructure within a business context. This is a way of bringing "all the B's" together and not only receiving a trace of your transactions but also insight into the operational issues that have caused the current state of your transactions and most importantly how this impacts your business. Another take on this would be to consider how the Business Transaction Management system interacts with your existing monitoring tools. We don't need YAS (yet another silo). An encompassing view that can be referred to us as Business Transaction Performance (also defined in Wikipedia http://en.wikipedia.org/wiki/Business_Transaction... describes how you can integrate both an operational and transactional view of your IT infrastructure within a business context. This is a way of bringing "all the B's" together and not only receiving a trace of your transactions but also insight into the operational issues that have caused the current state of your transactions and most importantly how this impacts your business.

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