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Latest Developments In Chatbot Technology Herald An Exciting Future

Spring brings a range of major vendor technology and developer events, showing off new products or features. Chatbot innovations are high on the list for the likes of Facebook, Google and others, and indicate exciting changes in how we interact with our robot friends. The chatbot market is an interesting one. With specialist and niche vendors competing on an open field, where the major tech brands are scrambling to make an impact. Questions like, what should bots do? How should they react and where should the technology go all have different answers, depending on who’s talking. But, the major players make the most noise and their recent events have created plenty of chatter about how chatbot technology will evolve to boost ecommerce and business. Big Boy Bot Talk Microsoft’s Build Event us......

Still Not Using A Chatbot? 6 Reasons Your Business Should Start Now

Chatbots have a lot of hype behind them, which many businesses consider a good enough reason to ignore the technology as a fad. Yet, as the business benefits become clear, it is now time to seriously consider adopting a bot to help your customer services or internal productivity. 1. Chatbots Save Time & Money Most businesses already understand that chabots operate 24/7 and can help rationalise, augment or replace existing customer support structures. Alongside those benefits, chatbots can make money for the business. They also help your workers save time. Support or help chatbots can solve lots of problems or issues without the need for human intervention, freeing up staff for critical tasks. When intervention is needed, they can send a string of messages to the right workers to respon......

How To Reduce The Number Of IT Issues In Your Business

In today’s business world, it really doesn’t matter how large or small your company is, or what industry it is in; the company has some sort of IT being used. Whether your company has a dedicated IT department or not makes no difference as IT tools are being used in all kinds of different ways and stages of production. Many companies actually rely on strong IT in order to conduct their everyday business. So, what happens if it seems like your business is suffering from a high number of IT issues? If it seems as though they are constant and there is one thing after another, there’s a good chance your IT needs some attention. IT that has constant issues interrupts workflow and production and can end up costing the business money due to downtime and mistakes. Here are some ways that you can t......

How The Internet Impacted The Property Market

Every industry continuously evolves as a result of technological advances, and the property industry is no different. The last twenty years have seen a huge amount of change as a result of the internet. These are just five ways the internet has seriously impacted the property market: Online Estate Agents The birth of online estate agents had a big impact on the traditional estate agency industry. Homeowners had been used to paying high street estate agents at a rate of around two percent of the sale price of their property. An average figure of £5,404 in 2016, according to Lloyds Bank. When online estate agents came on the scene, and offering to sell your property for a flat fee, usually of between £300 and £1,500, you can understand why the public sat up and paid attention. Online estate ......

The Robots Are Coming, But Don’t Rush Them

Today, automation is all around our homes. It controls our central heating, allows us to see who is at the door and even check in on our pets via mobile devices. As such, there is a natural assumption that robotics is also enabling businesses to have a similar consumerised experience in the workplace. However, the truth is, most businesses are still running on very manual and cumbersome practises. Just how close is the current IT service desk to this in practice? There is clearly a willingness for businesses to make the move to greater automation, where IT seeks to replace aspects of its traditional support to reduce costs and meet user expectations for a faster, predictable response. Currently the evolution of the IT service desk is being driven by the emergence of different channels thro......

What Qualifications Do You Need For A Job In Cyber Security?

Cyber security is still a relatively new specialism and one that is changing all the time in response to the constantly evolving threat of cybercrime and cyber terrorism. Yet already there is a huge shortage of sufficiently skilled IT security professional, with around one million unfulfilled positions in the IT security sector (according to a report by Frost and Sullivan, this figure will reach 1.5m by 2020). There are many reasons that individuals looking for a career in IT, might want to focus on going down the cyber career path. As well as an abundance of opportunities, salaries in cyber security roles are rising faster than those in traditional IT roles. Cyber Security Jobs & Roles Cyber security is a multidisciplinary field and knowing where to start can be daunting with so numer......

What Are Remote Telemetry Units And How Do They Work?

While you may not have heard of remote telemetry units (RTUs), these contemporary devices are becoming increasingly commonplace in a host of industries including telecoms, IT and logistics. These devices also embody the principles that underpin the Internet of Things (IoT), as their essentially smart units that collate and transmit large swathes of data in real-time. Let’s clarify the precise definition of RTUs and its underlying technology, while also asking how they work. What Are Remote Telemetry Units? Quite simply, an RTU is a smart device that monitors and reports real-time events as they occur at a remote site. This enables project and network managers to oversee multiple sites simultaneously, regardless of their purpose or geographical location. There are also different types......

A Guide To Selling On Amazon FBA

Amazon is a great marketplace for sellers, but it can be difficult knowing where and how to start selling there, especially in a competitive online world where you’re competing with giants. Fulfilment by Amazon (FBA) is a group of fulfilment solutions which empowers fast trade across Europe. By opting into FBA as a seller, Amazon will store, pick, pack, and deliver your products directly to buyers, eliminating significant hassle associated with selling. This creates a fantastic opportunity for you to sell products, and considering most consumers shop online in today’s technological age, by utilising FBA you’ll be perfectly positioned for success. FBA allows you to generate more sales without investing in logistics, and can positively impact sellers of any scale. To help you start selling o......

Is It Possible To Future-Proof Your IT Investment In A Time Of Innovation?

Some of the technologies we use and now take for granted were unthinkable to most of us just five years ago. With that rapid change in mind, is it possible to develop an IT investment strategy when game-changing technologies can appear seemingly overnight? Most SMEs just want their systems to work, of course, and have no interest in leading the pack when it comes to technology. The challenge comes if your competitors take advantage of new developments in a way that is disruptive to your industry – but this doesn’t mean you need to overhaul your whole IT strategy just in case such an event occurs. The best approach is to keep an eye on the trends and develop an infrastructure that suits your current business needs and has the flexibility to develop as your business grows or changes over tim......

Online Optimisation 101: How To Build Your Company Via The Internet

Once a business owner grasps the fact that substantive company growth can be realised through the implementation of customised, cutting edge digital advertising strategies, it’s time to get the online optimisation process underway. Below you’ll find just a few of many online optimisation strategies that you can deploy to start building your company via the internet. 1. Start Creating Compelling Web Articles & Blog Posts One of the best ways to put the online optimisation process in full effect is by creating compelling web articles and blog posts. Online audiences now have millions and millions of text-based materials to choose from when they enter the internet sphere. As such, your content needs to consistently stand out in a significant way that keeps your target audience......

The Infinite Possibilities Of AI And A Digital Workforce

One of the most commonly cited fears with the development of artificial intelligence is that AI will eventually replace human workers. From science fiction films that depict AI robots overtaking human civilisation, to misleading reports that predict a massive loss of jobs in the coming years due to businesses taking advantage of artificial intelligence systems and platform, there is certainly a well-documented human fear of becoming inept and incompetent as technology advances. However, more serious research find that AI is already creating more jobs that it replaces. One recent report finds that by the year 2020, AI technology will contribute to the creation of 2.3 million jobs, which is half a million more jobs than the 1.8 million jobs that are set to become obsolete due to the advancem......

Top Ways You Can Improve Your Distribution Business In 2018

As the competition in business is increasing, the scope of improvement is also increasing. 2018 has already started, so did you try anything different this year to improve your business? If your answer is no, then my friend the chances of increasing your business profit levels is also no! “Continuous growth is better than delayed perfection.” is the motto you need to follow for your business. There are always new ideas you can come up with to make your business better. Let us take a look at the ways you can improve your Distribution Business this 2018. 1. Automate All Your Processes Technology is managing most of the parts of our life, so why not the business. Investing in technology may seem expensive at first but is profitable in the long run. There are a lot of software pres......

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