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How Serverless Is Changing The Technology Stack

Continuing from the last decade, we have observed a major innovation in the enterprise IT space. The primary focus of these innovation has been on providing business agility, improving latency and drive cost effectiveness. If we talk about server computing, the units of scaling are becoming smaller, for example, from virtual machines to containers to serverless. In the traditional environment, companies were required to pay a fixed and a recurring amount for using virtual machines to run their websites irrespective of whether their cloud servers are being used or not. With serverless architecture, you only need to pay only for the service usage without any upfront charges i.e. pay-per-execution. In and all, serverless computing is an evolution of cloud computing service models, from IaaS (...

Why Kubernetes Is Helping To Make Cloud Mainstream

There has been a lot of talk in the first half of 2018 around how cloud is being adopted for mission-critical applications and becoming mainstream. Right now, the impact of cloud services, cloud technologies and practices for organisations is rapidly accelerating as we enter the next wave of cloud adoption. To this point, analysts at Forrester predict that the public cloud market will grow by 22 percent in 2018, to $178 billion. This momentum is being driven by companies that recognise the potential benefits of a cloud-based infrastructure i.e. lower operational costs, increased speed of deployment and greater business flexibility. Today, many companies have moved well beyond the experimental stage and view the cloud as a critical component of their IT strategy, whether they are transition...

Telephony Or Chatbots: Which Reigns Supreme?

All businesses need a way for customers, both prospective and current, to get in touch with them. The way we communicate with our customers has changed dramatically over the years, evolving from letters to phone calls to email and now website live chats. Live chat, and chatbots in particular, are seen as particularly forward-thinking methods of communication, with a lot of customer demand. Over half of customers would prefer to chat to a person in real-time online over a phone call (Harris Research); what’s more, it’s the channel with the highest customer satisfaction rating at 73% (Econsultancy). It’s now unusual to see websites without live chat options. Chatbots are the next step up from live chat with support agents. Gartner has estimated that 85% of customer interactions will involve ...

Virtual Technology For Working Remotely

Thanks to recent advances in virtual technology, it has never been easier to run a business from a location other than where you’re currently located. Considering we’re living in the fast-paced 21st century, businesses need to be able to extend their reach to remain competitive and on-the-go. In this article, we’ll take a look at some of the most common virtual tools for working remotely. Online collaboration platforms If you’re working remotely, then you’re probably already familiar with a variety of online collaboration platforms. These include Slack, Wire, Onehub, Teamwork, Trello, Airtable, and many others. What these and many other online collaboration platforms have in common is that they allow you to work on projects in the same ways you would in a traditional office environment wit...

How To Get The Right Kind Of Control Over Your Cloud

Trust in the cloud hasn’t always been universal. There was a time when security and risk management leaders feared entrusting critical data and infrastructure to a third-party cloud provider. This was understandable, arising from the history of network management, where IT teams were intimately familiar with managing the resources that made up their IT infrastructures, from the buildings they were housed in, to the electricity and cooling supply, through to the server, all the way down to the storage and networking infrastructure.  However, this familiarity isn’t possible when you delegate responsibility to your cloud provider and hanging onto it can prevent organisations from gaining optimal cloud efficiency and security. Clearly, a shift in mindset is needed. In their report, “CISO Playb...

What Gartner’s Magic Quadrant Can Teach SMEs About Public And Private Cloud Options

When Gartner released their latest view of the Magic Quadrant for Infrastructure as a Service (IaaS), many analysts were surprised to see that eight cloud service providers had been dropped from the rankings. What became clear very quickly was that the new view of the market included only the six largest players. The changes were due to what Gartner called more “stringent inclusion criteria.” The result was that the only players left on the board were global vendors with both IaaS and Platform as a Service (PaaS) solutions. Whether or not you agree with Gartner’s approach, they are reflecting a trend which shows a diminishing number of large, dominant global players with integrated offerings. While this is good news for large corporations looking for a seamless service, SMEs may get lost i...

Examining How Libraries Have Begun To Embrace Technology

The classic image of the library with its rows and rows of books is rapidly changing and evolving. While the principle of libraries might seem archaic in the digital age, libraries still play an important role in our communities. As a matter of fact, according to a recent study, around ninety percent of those surveyed said that closing their local library would negatively impact their community. Yet libraries are still facing an identity crisis as a building full of books becomes less relevant as more and more people rely on the internet to find information. Let’s examine how libraries have begun to embrace technology. Technology for the masses Libraries regularly offer desktop computers for public use, and they often allow people access to graphic design software and other applications th...

Is The End Of Hadoop Near?

A significant stock price correction took place in April for two of the three major Hadoop distributions (Cloudera and Hortonworks – the third one, MapR, not being a publicly traded company). Since both companies took an almost simultaneous hit my take is that the underlying Hadoop technology explains the market correction to a large extent (see here and here other articles pointing this out). Getting Hadoop to work for business is incredibly difficult and time-consuming (as a reference this excellent article explaining the efforts it took Uber to master big data).  Corporates that invested massively in Hadoop-powered Datalakes are facing serious challenges to derive business value (to put it simply) or to transform themselves into data-centric organizations (as many consultants would phra...

Can The Cloud Go All The Way To The Edge?

There is lots of conversation in the industry at the moment around the impact that edge computing is going to have on the cloud and specifically if it is going to kill the cloud, or at the very least impact its ability to cope. With the proliferation of the Internet of Things (IoT), and the predicted future ubiquity of sensors, the cloud and associated technologies in their current state won’t be able to cope with the sheer amount of data being generated by machines – and won’t be able to keep up with the need for speed that these devices and sensors will demand. To put it into perspective, a driverless car generates 10GB of data every mile from details like GPS, street signs and other surroundings. In order for the vehicle to respond to that data, it needs to process information at an inc...

Why Is Cloud Hosting Faster Than Shared Hosting?

Every time a site visitor browses through a website and loads pages, the files are accessed from a remote computer also known as the Web server. If this remote computer is fast, then the page will load faster. This remote computer executes code, runs queries on the database and sends files on receipt of every request. Hence, web hosting plays a crucial part in determining website speed. Types Of Web Hosting Some common types of Web Hosting plans are: Shared Web Hosting Reseller Web Hosting Cloud-based Web Hosting Virtual Private Server (VPS) Dedicated Web Server Managed WordPress Hosting Each hosting type may be ideal for different website requirements, business situations and priorities. In this article, we will be comparing shared and cloud hosting with respect to speed. Shared Hosting A...

The Key Challenges Of Migrating Databases To The Cloud

As enterprises continue to embark on their digital transformation journeys part of this change may involve migrating in-house applications, databases and data to the cloud.  But while all the benefits of cloud are widely understood, migrating a database or an application to the cloud is not always smooth sailing and there can be challenges to overcome when transitioning. Here I wanted to highlight some of the steps enterprises should take to ensure their database migration is successful. Why Migrate To The Cloud? Let’s first look at why organisations might want to migrate their mission critical database to the cloud. As stated above, the benefits of cloud adoption have been widely documented over the last few years. Factors such as convenience, scalability, flexibility, and economic effici...

Has The Buzz Finally Died Down On Cloud?

There was a time when you couldn’t read any IT news story or visit any tech event without someone mentioning the cloud. It was, at one time, hailed as a cure-all for any IT worries from cost concerns to the rapid scalability required by start-ups. Part of the reason we hear the buzzword less now is that it’s settled in to IT infrastructure – most companies use SaaS solutions such as Salesforce or Cisco WebEx and wouldn’t be keen to return to the old process of software being loaded from discs and updated laboriously one machine at a time. Is it time for us all to throw out our hardware and software and accept that cloud has gone from the new kid on the block to the standard? Dropbox Takes Back Its Infrastructure There was an interesting story last year about how Dropbox had decided to take...